Cosmosys, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at cosmosys.digital (including cosmosys.digital/privacy-policy) or interact with our services.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, submitting forms, or otherwise contacting us. The personal information we collect may include:

Contact Information: Name, email address, phone number, and physical mailing address.

Service Details: Information regarding your business or service inquiries submitted through our web forms.

Note: We do not track or store your IP address.

2. How We Collect Information

We collect information directly from you through:

Online web forms and contact submission fields on our website.

Onboarding forms and appointment scheduling tools.

Direct email or phone communications.

We also utilize third-party tracking technologies and analytics software to monitor general site activity and improve user experience.

3. How We Use Your Information

We use the information we collect for business purposes, including:

Providing, operating, and maintaining our agency services and automated client workflows.

Communicating with you regarding inquiries, appointment reminders, and service updates.

Delivering relevant updates, marketing, and promotional messaging (where permitted).

Improving website functionality, user experience, and internal service delivery.

4. Mobile Information & Text Messaging (A2P 10DLC Compliance)

We value your privacy regarding SMS and mobile communications.

No Selling or Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out: You can opt out of receiving SMS messages from us at any time by replying "STOP" to any text message you receive from us.

5. Information Sharing and Disclosure

We do not sell, rent, trade, or lease your personal information or contact details to third parties under any circumstances.

We may share information only in the following limited situations:

Service Providers: With trusted third-party service providers and platforms that assist us in operating our software systems, processing communications, or delivering services to you, strictly under confidentiality obligations.

Legal Obligations: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect our legal rights.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we correct or update any inaccurate or incomplete information.

Deletion: Request the permanent deletion of your personal data from our records.

To exercise any of these rights, please reach out to us using the contact information below.

7. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no electronic transmission over the internet or data storage technology can be guaranteed 100% secure.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Cosmosys, LLC

Email: [email protected]